Community pharmacies are dispensing more than ever. NHS Business Services Authority data shows the number of prescription items dispensed in England rose again in 2025/26, continuing a trend that’s seen volumes climb by around a sixth over the past decade — even as many pharmacies operate with the same staffing levels they had years ago. If your team is feeling that pressure, a pharmacy efficiency review is the fastest way to see exactly where the bottlenecks are and what automation could realistically save you.

To review pharmacy efficiencies properly, we start with your numbers: monthly dispense volumes, current staffing patterns, and the equipment you’re already using. From there, we can show you where time and cost are being lost — and where a targeted change would make the biggest difference, rather than guessing at a one-size-fits-all fix.

What we look at during your review

• Dispensing volume and trends — how your monthly item count has changed, and where it’s likely heading
• Current workflow — how prescriptions move from receipt to collection today, and where delays or double-handling creep in
• Existing equipment and systems — what you already have in place, and whether it’s being used to its full potential
• Error and waste risk — where manual processes are most likely to introduce mistakes or wasted stock
• Space and staffing constraints — what’s realistic for your pharmacy’s layout and team size, not just what’s theoretically possible

How the process works

1. Submit your details using the form on this page, including your approximate monthly dispensing volume.
2. We review your figures against comparable pharmacies we’ve worked with, to spot where you’re over- or under-resourced for your volume.
3. You get a written summary of where automation — whether that’s pouch packing, prescription collection kiosks, ward cabinets, or MDS Automation — would have the most impact for your specific pharmacy, along with a realistic estimate of time and cost savings.

There’s no obligation attached to the review itself — it’s designed to give you a clear, evidence-based starting point, whether or not you go on to work with us.

Why this matters right now

As dispensing volumes keep climbing across the sector, pharmacies are under growing pressure to do more with the same resources. A pharmacy efficiency review gives you a concrete, numbers-based answer to “where should we actually invest?” instead of relying on guesswork.